Main SiteKnowledge Base

Your system is telling me my email is bad, but it’s not. What do you suggest?

Modified on: August 20th, 2019


Follow this link to contact us: https://dealstream.com/kb/contact-us. We will mark your email address as good and send you a test email. If you receive the email, your email address is good. (Make sure you check your spam folder). If  your email address is bad, the email will be returned to us as undeliverable and be marked as bad.

When this happens it usually means our email is being blocked by your email service provider or by a spam filter. Check with your email service provider (or the system administrator at your business) to see if this is the case. If email from us is being blocked, it’s probably because you or one of your colleagues reported us for spam, which blocks all future email coming from DealStream. 

Follow this link to learn how to fix this: https://dealstream.com/kb/280353-i-mistakenly-reported-dealstream-for-spam-and-now-i-m-not-getting-any-of-your-emails-how-can-i-fix-this


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